Notification of delivery delays and delays in responding to inquiries

Thank you for using Sundrug.
Also, we apologize for the inconvenience caused to our customers.

Inquiries to the Sundrug e-shop inquiry desk are concentrated due to an increase in orders, and it is difficult to connect to the phone due to delays in delivery and response.

We are responding to inquiries in order, but we sincerely apologize for keeping you waiting.

In addition, we apologize for the inconvenience, but if the phone is not connected, please accept the inquiry from the inquiryform .
It may take some time for us to respond, but we ask that you please use it accordingly.

We sincerely apologize for the inconvenience caused to our customers.