Notice of sundrug app point failure

Thank you for using the Sundrug Group.

Due to the recent renewal of the website, due to the concentration of access from existing members to activate their membership, there have been some incidents where points are not displayed on the app and points cannot be used at stores.
We sincerely apologize for the inconvenience caused to our customers.

However, it is currently being restored.

【overview】

1. Date and time of occurrence
   March 2, 2023 10:00-12:00
2. Details of the problem <br>Points in the app are not displayed, points cannot be used at stores.
3. Status of recovery <br>Restored after 12:00 today
4. Causes of occurrence and countermeasures <br>The point management server was overloaded due to the concentration of access for member activation. We are recovering by performing load distribution processing to the point server.

In the future, we will strive to prevent recurrence so that similar events will not occur.
Once again, we sincerely apologize for the inconvenience caused to our customers.
Thank you for your continued support of the Sundrug Group.

that's all