Sundrug Co., Ltd. app and website renewed.
Birth of "Sundrug Online Store" - A new service that connects the real world and the Internet makes shopping more convenient and fun
Sundrug Co., Ltd. (Headquarters: Fuchu City, Tokyo, President and CEO: Koji Sadakata, hereinafter “Sundrug”) is an online site “Sundrug Online Store” that integrates the Sundrug e-shop head office and the Sundrug customer site. We are pleased to inform you that has opened on February 27, 2023 (Monday).
Compared to the conventional in-house online, we have enhanced the functions of the website (app, PC version, smartphone version) and evolved the app. We have enhanced the content that seamlessly connects stores and online.
You can now check your store and online purchase history (*1) on your My Page. In addition, you can check the store inventory (*2) as well as delivery to the designated delivery location and store receipt, so that customers can check the information necessary for shopping on one site.
In addition to credit card payments, payment methods such as d payment, Rakuten Pay, PayPay, and convenience store payment have increased that allow you to place orders without entering card information.
We have added several features to make your shopping easier. An example of newly added features:
- "Store search function" that displays the route from the customer's current location to the store
- By registering "favorite stores", you can immediately check "store pickup" and "store inventory"
- A convenient search function that allows you to filter not only by brand and price, but also by pill shape.
- If you add "Favorite Products", you will receive an arrival notification email
- Customer review feature that allows you to post images and videos
- A function that allows you to post products etc. to SNS
In addition to conventional information distribution, Sundrug staff who require specialized knowledge such as health information and beauty information will disseminate various information by making full use of blogs. We will deliver the latest information useful for your shopping.
When purchasing drugs from the Sundrug Online Store, pharmacists are obliged to confirm the condition of the person using the drug when selling Class 1 drugs. You can now check the individual information provided according to the user's condition, etc. online, instead of communicating only by e-mail. Communication with past pharmacists can also be confirmed on one site.
We have created a multilingual site in English and Chinese (simplified) so that all customers living in Japan and all customers visiting Japan can shop in familiar languages without stress. Aimed at improving the customer experience.
To commemorate this site renewal, we will hold a campaign so that you can learn more about the Sundrug Online Store.
Campaign special site: https://sundrug-online.com/pages/renewal_cp
Campaign period: From February 27, 2023 until the sample runs out.
Score content
Benefit 1 : Sale of limited sets with samples
Privilege 2 : Receive one free sample with purchase of 5,000 yen (tax included) or more
Score 3 : Get a free color treatment sample with a purchase of 500 yen (tax included) or more for dyeing gray hair
Score 4 : Get one free sample from pet products with a purchase of ¥500 (tax included) or more
Score 5 : Get one free sample from pet products with a purchase of ¥700 (tax included) or more
Score 6 : Get one free sample from pet products with a purchase of ¥1,000 (tax included) or more
Sundrug Co., Ltd. will improve the level of customer service in both stores and EC, and will continue to solve the problems of shopping experiences across physical stores and its own EC site so that customers can have a high-quality shopping experience both in stores and EC. increase. By combining the added value and convenience of each store and EC, we propose an environment where customers can shop comfortably anytime, anywhere, and new communication and services.
Going forward, we will continue to promote the development of apps and websites, and add services that further enhance the linkage with stores.